Privacy Policy

Last updated: January 2025

Earth Friendly Cleaning ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Request a quote through our website
• Contact us via phone, email, or contact form
• Book our cleaning services

This information may include:

• Name
• Email address
• Phone number
• Property address
• Booking and service details

Automatically Collected Information

When you visit our website, we may automatically collect certain information including:

• IP address
• Browser type and version
• Pages visited and time spent
• Referring website

How We Use Your Information

We use the information we collect to:

• Provide and manage our cleaning services
• Respond to your enquiries and requests
• Send booking confirmations and service updates
• Improve our website and services
• Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers who assist in our operations (e.g., payment processors)
• Professional advisors (e.g., accountants, lawyers)
• Authorities when required by law

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Rectify inaccurate data
• Request erasure of your data
• Object to processing
• Data portability

Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: [email protected]
• Phone: 07383 435 879
• Address: 174 Stephendale Rd, London SW6 2PN, United Kingdom